Privacy Policy
Overview
At Characterfit, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, share, and safeguard your data when you visit our website or make a purchase. By using our services, you agree to the practices outlined below.
Information We Collect
We may collect the following information when you interact with our website:
Personal Details:
Name, email address, phone number, shipping address, billing address
Order & Payment Information:
Order details, transaction information
(We do not store your credit/debit card details — payment gateways handle this securely.)
Technical & Usage Data:
IP address, browser type, device info, pages visited, time spent on site, cookies and tracking data to improve your experience
How We Use Your Information
We use your information to:
Process and deliver orders
Send order updates and support responses
Improve website performance and shopping experience
Prevent fraudulent activity and ensure secure transactions
Send marketing emails or promotional updates (only if you opt-in)
We do not sell your data. Ever.
Cookies & Tracking
We use cookies and similar tracking technologies to:
Enable essential site functions (cart, login, checkout)
Understand visitor behaviour
Improve performance and personalization
You can manage or disable cookies in your browser settings — the website will still work, but some features may be limited.
Sharing Your Information
We only share necessary information with trusted partners to operate the business, such as:
Payment gateways
Shipping & logistics services
Marketing or analytics tools (for site performance insights)
These partners only access data required for their service — nothing more.
We do not sell or trade your personal information to third parties.
Data Security
We use secure servers, encryption, and industry-standard protections to safeguard your data. However, no online system is 100% secure — by using the site you acknowledge this risk.
Your Rights
You can request to:
Access your personal information.
Correct or update details
Request deletion of your data (if not needed for legal or order records)
Opt out of marketing emails anytime
To make a request, contact us at wear@characterfit.shop.
Third-Party Links
Our site may contain links to external websites. We are not responsible for the privacy practices or content of those sites.
Policy Updates
We may update this policy occasionally. Changes will be posted here with a revised “Last Updated” date. Continued use of the site means you accept the updated terms.
Last updated: (20-11-2025)